I just had such an issue trying to create a bootable USB drive on Windows 8.1. Every article online states that you should use the Windows7 USB DVD tool which is easily downloadable from Microsoft. When I tried to install it, it just did nothing. No error messages, nothing. In the end, I opened a command prompt and navigated to my downloads dir and ran:
> Windows7-USB-DVD-tool.exe /C
Which enabled me to extract the files from the executable and then double-click "setup.cmd" and it installed!
Posting this here in case it helps someone else.
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